Most companies today are in eBusiness at varying levels, which means they conduct some or all of their business activities on the Internet. If yours is not, then I would strongly advise you to do so immediately because many of your competitors have already done so. And it does not matter what business or industry you are in because the benefits far outweigh the costs and moreover, your customers are now expecting you to do so, failing which they will go to your competitor.

At Smart Ray Technologies Pte Ltd, we are glad that we can offer you a complete and comprehensive range of eBusiness solutions, from basic web hosting and web design to complex eCommerce and transaction intensive web applications to total and complete outsourcing and management of your whole eBusiness.

Our packaged solution covers everything you need to be in eBusiness. And we don’t just leave you alone after setting up your website. Our new ‘Active Management' service continuously manages your eBusiness like it is one of our own and we are committed to make your website a success using our available resources. We will regularly monitor, review, update and enhance your website in order to achieve the desired results we have set for ourselves. This means that you can continue to focus on your brick and mortar business, leaving us to help you manage your online ‘branch office’ and also to ensure smooth integration with your core business.

A sample list (definitely not exhaustive) of services available under by ‘Active Management’ are:

     Web hosting & domain name registration.

     Web Design (refreshes your website yearly or half-yearly).

     Proactive monitoring of your website's availability, traffic volumes, performance, etc and taking appropriate actions when necessary.

     Regular updating and management of content on your website, including backup.

     Promote your site through submission to search engines, listing in portals, classified ads, associations or societies relevant to your industry, enhances the search rankings of your site,  cross marketing with other websites, and many more …

     CRM (Customer Relationship Management) system to manage your online or offline customers.

     B2B (Business to Business) services to link up with your suppliers or partners online.

     Workflow and system integration with you existing IT applications and systems, web or non web-enabled.

     Integrated ‘Smart Messaging’ system allows you to alert your staff, contact your customers or suppliers using a combination of email, SMS or both.

Do feel free to contact us for more details on our ‘Active Management’ service with no obligation.